How long do you wear a life jacket?
It is equipped for the maximum number of people on board.
Is there any guidance on how to put on a life jacket?
We also display the locations below the customer's seats.
I don't know how to put on a life jacket.
How to attach a life jacket is posted on the ship.
In the unlikely event, staff will ensure that you put it on.
I'm going with my kids, but I'm worried if there's an emergency.
As our company's own unique operation, children under elementary school age (excluding infants and young children) are asked to wear a life jacket for children when boarding the boat.
Do you check for flooding before operation?
Before operation, we check 20 items, including normal operation of various equipment, abnormalities in the hull cabin, and checking the health of the crew members.
Is it possible to decide to cancel the service due to the weather on the day? Have you canceled it again?
According to the operation management regulations, a wave height of 1.0M is the standard for cancellation of service, but we have decided to cancel the service at a wave height of approximately 0.5M (with a slight wave).
*The operation began on April 23rd in 2022, but due to the weather, all flights will be suspended on both the 23rd and 24th.
Depending on the day, the service may be suspended, and operations may resume once the situation improves.
*Please understand that this is for safety reasons and that the service will be suspended.
Can I check the operation status on the day?
On the day of boarding, please call 0123-25-2031 during business hours.
Is it possible to check the previous operation status?
Depending on the situation on the day, we will decide whether to operate or suspend the service, so you will not know until the last minute.
Can I make a boarding reservation?
Reservations are only accepted for group customers.
Individual customers must purchase a boarding ticket on the day.